Resolved -
This incident has been resolved.
Aug 17, 22:06 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 17, 21:28 UTC
Identified -
We have confirmed the cause of the background processing delays and are working towards a fix. Affected job servers are being restarted along with a temporary mitigation to restore throughput while we finalize the fix.
Aug 17, 17:34 UTC
Investigating -
We are experiencing delays in background processing across all regions. Some customers may see workspace provisioning and reporting data updates take longer than usual or appear stuck in progress. The Orchestry app itself remains available. We have identified the cause and are working on remediation. No data has been lost, delayed work will complete once processing recovers.
Aug 17, 14:26 UTC